Privacy Policy

Privacy Policy of Burbank Express Auto Glass

At Burbank Express Auto Glass, we are committed to protecting your privacy. This privacy policy outlines the information we collect, how we use it, and the measures we take to protect your data. By visiting our website, you agree to the terms and practices described in this policy.

Information We Collect

We collect various types of information in the course of providing our services. This includes:

• Personal Information: When you contact us or schedule a service, we may collect personal details such as your name, address, phone number, email, and vehicle information.
• Usage Information: We gather information about how you interact with our website, such as your IP address, browser type, and pages visited, using cookies and other tracking technologies.
• Payment Information: If you make a purchase, we may collect payment details, but we do not store this sensitive data as it is processed through secure third party payment gateways.

How We Use Your Information

The information we collect is used to:

• Provide and improve our services.
• Communicate with you about our services, offers, and customer support.
• Process payments securely.
• Enhance your experience on our website through cookies and analytics.
• Comply with legal obligations, if necessary.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or destruction. This includes using secure servers, encrypted communications, and strict internal procedures. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors and email service providers. These third parties are required to maintain the confidentiality of your information and use it only for the services they provide.

We may also share information when legally required or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data, subject to certain conditions.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at the details provided below.

Links to Other Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.